This Privacy Policy explains how Jati Ltd, trading as Cyan, collects, uses, stores and protects personal data when you use the Cyan website or interact with us.
Jati Ltd is committed to protecting your privacy and handling personal data responsibly and in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy was last updated: October 2026.
1. Definitions
In this Privacy Policy:
“Jati Ltd”, “we”, “us” or “our” means Jati Ltd, trading as Cyan.
“Personal data” means information relating to an identified or identifiable individual.
“Website” means the Cyan website and its associated pages and services.
“You” or “your” means the individual using our Website or providing personal data to us.
“Cookies” means small files or similar technologies used to store or access information on your device when you use the Website.
2. Scope of this Policy
This Privacy Policy applies to personal data collected or processed by Jati Ltd in connection with your use of the Cyan website and our related services.
It explains what personal data we collect, why we use it, how we protect it, who we may share it with and the rights available to you in relation to your personal data.
This Policy does not apply to third-party websites or services that may be accessed through links on our Website. You should refer to the privacy information provided by those third parties.
3. Personal Data We Collect
Depending on how you interact with us and use the Website, we may collect personal data such as:
- name
- date of birth
- gender
- job title
- profession
- contact information, such as email addresses and telephone numbers
- demographic information such as postcode, preferences and interests
- financial information such as credit/debit card numbers
- IP address (automatically collected)
- web browser type and version (automatically collected)
- operating system (automatically collected)
- a list of URLs starting with a referring site, your activity on this website, and the site you exit to (automatically collected)
We will only collect personal data that is relevant to the purposes for which it is being processed.
4. How We Use Your Personal Data
We may use your personal data for purposes including:
- Internal record keeping
- improvement of our products/services
- transmission by email of promotional materials that may be of interest to you
- contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the website
We will only process personal data where we have an appropriate lawful basis for doing so.
5. Sharing Your Personal Data
We may share personal data with third parties where this is necessary for the purposes described in this Privacy Policy.
These may include:
- payment service providers;
- delivery and logistics providers;
- website, hosting and technical service providers;
- IT and security service providers;
- analytics and marketing service providers, where applicable;
- professional advisers and other service providers; and
- regulatory authorities, law enforcement agencies or other parties where we are legally required or permitted to do so.
Where we use third-party service providers to process personal data on our behalf, we expect them to process that data only for authorised purposes and to apply appropriate security measures.
6. Links to Other Websites
Our Website may contain links to other websites or services operated by third parties.
We do not control those websites or their privacy practices. This Privacy Policy does not apply to third-party websites, and we recommend that you read their privacy policies before providing them with personal data.
7. Changes in Business Ownership or Control
If Jati Ltd's business, or part of its business, is sold, transferred or otherwise changes ownership or control, personal data may be transferred as part of that transaction where permitted by applicable law.
Where appropriate, we will provide information about any relevant changes and how they may affect your personal data.
8. Direct Marketing
Where we have permission to do so, we may send you marketing communications about our products, services and offers.
We use Campaign Monitor to send our marketing emails. You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of any marketing email.
Alternatively, you can contact us directly at info@cyan.co.uk to request that we stop sending you marketing emails.
Please note that opting out of marketing communications will not affect service communications relating to orders, enquiries or other transactions with us.
9. How Long We Keep Your Personal Data
We will retain personal data only for as long as necessary for the purposes for which it was collected, including where necessary to meet legal, accounting or reporting requirements. Jati Ltd generally retains personal data for 90 days.
Different types of personal data may be retained for different periods where required to meet specific legal, accounting, reporting or operational requirements.
10. Your Data Protection Rights
Depending on the circumstances and applicable law, you may have rights in relation to your personal data, including rights to:
- request access to the personal data we hold about you;
- request correction of inaccurate or incomplete personal data;
- request deletion of your personal data;
- request restriction of processing;
- object to certain processing;
- withdraw consent where we rely on consent as the lawful basis for processing; and
- exercise any other rights available to you under applicable data protection law.
If you have any concerns about how we have handled your personal data, please contact us at info@cyan.co.uk so that we can investigate and respond to your concerns.
You also have the right to complain to the Information Commissioner's Office (ICO) if you are unhappy with how we have used or handled your personal data.
You can find information about making a complaint to the ICO on the ICO website.
11. Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
We accept payments through Opayo, Visa, Mastercard, PayPal and American Express. Payments are processed using the relevant payment service providers. We do not retain or store customers’ full payment card details on our website unless this is specifically confirmed as part of our payment arrangements.
Access to personal data is restricted to those who need it for legitimate business purposes, and we take appropriate steps to protect information processed on our systems and by our service providers.
12. Cookies and Similar Technologies
Our Website uses cookies and similar technologies to ensure that the website functions correctly, remember your preferences, analyse how the Website is used and, where applicable, support advertising and marketing activities.
All cookies used by this website are used in accordance with current UK and EU Cookie Law.
Before the website places cookies on your computer, subject to sub-clause 12.4 and/or sub-clause 12.7, you will be presented with a message bar requesting your consent to set those cookies. By giving your consent to the placing of those cookies you are enabling Cyan to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of those cookies; however certain features of the website may not function fully or as intended.
Certain features of the website depend upon cookies to function. UK and EU Cookie Law deems these cookies to be “strictly necessary”. These cookies are shown below. Your consent will not be sought to place these cookies. You may still block these cookies by changing your internet browser’s settings.
The cookies currently used on the Website include the following:
| Cookie Category | Purpose |
|---|---|
| Strictly necessary | Enables you to move around the website and use its features, such as accessing secure areas of the website; without these cookies, services you have asked for like shopping baskets or e-billing, cannot be provided; you agree that we can place these types of cookies on your device by using this website. |
| Performance Cookies | Collect information about how visitors use a website, e.g. which pages visitors go to most often, and if they get error messages from web pages; all information these cookies collect is aggregated and therefore anonymous; used to improve website; you agree that we can place these types of cookies on your device. |
| Functionality cookies | Allows the website to remember choice you make, e.g. your username, language or the region you are in, to provide enhanced, more personal features; can also be used to remember changes you have made to text sizes, fonts, and other parts of web pages that you can customise; can also be used to provide services you have asked for, e.g. watching a video or commenting on a blog; the information these cookies collect may be anonymised and they cannot track your browsing activity on other websites; you agree that we can place these types of cookies on your device. |
| Targeting or advertising cookies | Used to deliver more relevant to you and your interests; also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign; usually placed by advertising networks with the website operator’s permission; they remember that you have visited a website and this information is shared with other organisations such as advertisers; often targeting or advertising cookies will be linked to site functionality provided by the other organisations; you agree that we can place these types of cookies on your device; no targeting or advertising cookies are currently used on this website. |
This website places the following cookies for Necessary & Functional Cookies:
| Name of Cookie | Purpose |
|---|---|
| PrestaShop-7d7718a66e75fa039a2f | Used by PrestaShop to maintain the customer session, shopping cart and general webshop functionality. |
| gdpr_user_interactions_done | Records that you have interacted with the cookie consent banner. |
| cf-clearance | Used by Cloudflare as a security cookie to help verify legitimate visitors and protect the Website. |
This website places the following cookies for Analytics, Advertising & Marketing Cookies:
| Name of Cookie | Purpose |
|---|---|
| _ga | Used by Google Analytics to distinguish visitors and measure website usage. |
| _ga_E10SLXNHK | Used by Google Analytics to distinguish visitors and measure Website usage. |
| _gcl_au | Used for Google Ads and conversion measurement. |
|
Bcookie li-sugar, lidc |
LinkedIn cookies used in connection within LinkedIn services and advertising/marketing activity. |
| Cloudflare Zaraz | Used to manage and integrate tracking and marketing technologies, which may include Google Analytics, Google Ads, Facebook/Meta Pixel and Reddit. |
| zaraz-consent, cfz_* | Used by Cloudflare Zaraz to manage consent and associated tracking integrations. |
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, our use of personal data, our Website or applicable legal requirements.
The latest version will be published on this Website and will show the date on which it was last updated.
14. Contact Us
If you have any questions about this Privacy Policy, how we use your personal data or how to exercise your data protection rights, please contact us:
Jati Ltd trading as Cyan
Unit 8 Gateway Business Park
Station Approach Road
Coulsdon
London
CR5 2NS
United Kingdom
Telephone: 020 8655 6240
info@cyan.co.uk
This Privacy Policy explains how Jati Ltd, trading as Cyan, collects, uses, stores and protects personal data when you use the Cyan website or interact with us.
Jati Ltd is committed to protecting your privacy and handling personal data responsibly and in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy was last updated: October 2026.
1. Definitions
In this Privacy Policy:
“Jati Ltd”, “we”, “us” or “our” means Jati Ltd, trading as Cyan.
“Personal data” means information relating to an identified or identifiable individual.
“Website” means the Cyan website and its associated pages and services.
“You” or “your” means the individual using our Website or providing personal data to us.
“Cookies” means small files or similar technologies used to store or access information on your device when you use the Website.
2. Scope of this Policy
This Privacy Policy applies to personal data collected or processed by Jati Ltd in connection with your use of the Cyan website and our related services.
It explains what personal data we collect, why we use it, how we protect it, who we may share it with and the rights available to you in relation to your personal data.
This Policy does not apply to third-party websites or services that may be accessed through links on our Website. You should refer to the privacy information provided by those third parties.
3. Personal Data We Collect
Depending on how you interact with us and use the Website, we may collect personal data such as:
- name
- date of birth
- gender
- job title
- profession
- contact information, such as email addresses and telephone numbers
- demographic information such as postcode, preferences and interests
- financial information such as credit/debit card numbers
- IP address (automatically collected)
- web browser type and version (automatically collected)
- operating system (automatically collected)
- a list of URLs starting with a referring site, your activity on this website, and the site you exit to (automatically collected)
We will only collect personal data that is relevant to the purposes for which it is being processed.
4. How We Use Your Personal Data
We may use your personal data for purposes including:
- Internal record keeping
- improvement of our products/services
- transmission by email of promotional materials that may be of interest to you
- contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the website
We will only process personal data where we have an appropriate lawful basis for doing so.
5. Sharing Your Personal Data
We may share personal data with third parties where this is necessary for the purposes described in this Privacy Policy.
These may include:
- payment service providers;
- delivery and logistics providers;
- website, hosting and technical service providers;
- IT and security service providers;
- analytics and marketing service providers, where applicable;
- professional advisers and other service providers; and
- regulatory authorities, law enforcement agencies or other parties where we are legally required or permitted to do so.
Where we use third-party service providers to process personal data on our behalf, we expect them to process that data only for authorised purposes and to apply appropriate security measures.
6. Links to Other Websites
Our Website may contain links to other websites or services operated by third parties.
We do not control those websites or their privacy practices. This Privacy Policy does not apply to third-party websites, and we recommend that you read their privacy policies before providing them with personal data.
7. Changes in Business Ownership or Control
If Jati Ltd's business, or part of its business, is sold, transferred or otherwise changes ownership or control, personal data may be transferred as part of that transaction where permitted by applicable law.
Where appropriate, we will provide information about any relevant changes and how they may affect your personal data.
8. Direct Marketing
Where we have permission to do so, we may send you marketing communications about our products, services and offers.
We use Campaign Monitor to send our marketing emails. You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of any marketing email.
Alternatively, you can contact us directly at info@cyan.co.uk to request that we stop sending you marketing emails.
Please note that opting out of marketing communications will not affect service communications relating to orders, enquiries or other transactions with us.
9. How Long We Keep Your Personal Data
We will retain personal data only for as long as necessary for the purposes for which it was collected, including where necessary to meet legal, accounting or reporting requirements. Jati Ltd generally retains personal data for 90 days.
Different types of personal data may be retained for different periods where required to meet specific legal, accounting, reporting or operational requirements.
10. Your Data Protection Rights
Depending on the circumstances and applicable law, you may have rights in relation to your personal data, including rights to:
- request access to the personal data we hold about you;
- request correction of inaccurate or incomplete personal data;
- request deletion of your personal data;
- request restriction of processing;
- object to certain processing;
- withdraw consent where we rely on consent as the lawful basis for processing; and
- exercise any other rights available to you under applicable data protection law.
If you have any concerns about how we have handled your personal data, please contact us at info@cyan.co.uk so that we can investigate and respond to your concerns.
You also have the right to complain to the Information Commissioner's Office (ICO) if you are unhappy with how we have used or handled your personal data.
You can find information about making a complaint to the ICO on the ICO website.
11. Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
We accept payments through Opayo, Visa, Mastercard, PayPal and American Express. Payments are processed using the relevant payment service providers. We do not retain or store customers’ full payment card details on our website unless this is specifically confirmed as part of our payment arrangements.
Access to personal data is restricted to those who need it for legitimate business purposes, and we take appropriate steps to protect information processed on our systems and by our service providers.
12. Cookies and Similar Technologies
Our Website uses cookies and similar technologies to ensure that the website functions correctly, remember your preferences, analyse how the Website is used and, where applicable, support advertising and marketing activities.
All cookies used by this website are used in accordance with current UK and EU Cookie Law.
Before the website places cookies on your computer, subject to sub-clause 12.4 and/or sub-clause 12.7, you will be presented with a message bar requesting your consent to set those cookies. By giving your consent to the placing of those cookies you are enabling Cyan to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of those cookies; however certain features of the website may not function fully or as intended.
Certain features of the website depend upon cookies to function. UK and EU Cookie Law deems these cookies to be “strictly necessary”. These cookies are shown below. Your consent will not be sought to place these cookies. You may still block these cookies by changing your internet browser’s settings.
The cookies currently used on the Website include the following:
| Cookie Category | Purpose |
|---|---|
| Strictly necessary | Enables you to move around the website and use its features, such as accessing secure areas of the website; without these cookies, services you have asked for like shopping baskets or e-billing, cannot be provided; you agree that we can place these types of cookies on your device by using this website. |
| Performance Cookies | Collect information about how visitors use a website, e.g. which pages visitors go to most often, and if they get error messages from web pages; all information these cookies collect is aggregated and therefore anonymous; used to improve website; you agree that we can place these types of cookies on your device. |
| Functionality cookies | Allows the website to remember choice you make, e.g. your username, language or the region you are in, to provide enhanced, more personal features; can also be used to remember changes you have made to text sizes, fonts, and other parts of web pages that you can customise; can also be used to provide services you have asked for, e.g. watching a video or commenting on a blog; the information these cookies collect may be anonymised and they cannot track your browsing activity on other websites; you agree that we can place these types of cookies on your device. |
| Targeting or advertising cookies | Used to deliver more relevant to you and your interests; also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign; usually placed by advertising networks with the website operator’s permission; they remember that you have visited a website and this information is shared with other organisations such as advertisers; often targeting or advertising cookies will be linked to site functionality provided by the other organisations; you agree that we can place these types of cookies on your device; no targeting or advertising cookies are currently used on this website. |
This website places the following cookies for Necessary & Functional Cookies:
| Name of Cookie | Purpose |
|---|---|
| PrestaShop-7d7718a66e75fa039a2f | Used by PrestaShop to maintain the customer session, shopping cart and general webshop functionality. |
| gdpr_user_interactions_done | Records that you have interacted with the cookie consent banner. |
| cf-clearance | Used by Cloudflare as a security cookie to help verify legitimate visitors and protect the Website. |
This website places the following cookies for Analytics, Advertising & Marketing Cookies:
| Name of Cookie | Purpose |
|---|---|
| _ga | Used by Google Analytics to distinguish visitors and measure website usage. |
| _ga_E10SLXNHK | Used by Google Analytics to distinguish visitors and measure Website usage. |
| _gcl_au | Used for Google Ads and conversion measurement. |
|
Bcookie li-sugar, lidc |
LinkedIn cookies used in connection within LinkedIn services and advertising/marketing activity. |
| Cloudflare Zaraz | Used to manage and integrate tracking and marketing technologies, which may include Google Analytics, Google Ads, Facebook/Meta Pixel and Reddit. |
| zaraz-consent, cfz_* | Used by Cloudflare Zaraz to manage consent and associated tracking integrations. |
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, our use of personal data, our Website or applicable legal requirements.
The latest version will be published on this Website and will show the date on which it was last updated.
14. Contact Us
If you have any questions about this Privacy Policy, how we use your personal data or how to exercise your data protection rights, please contact us:
Jati Ltd trading as Cyan
Unit 8 Gateway Business Park
Station Approach Road
Coulsdon
London
CR5 2NS
United Kingdom
Telephone: 020 8655 6240
info@cyan.co.uk
